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  • CONSULTING
    • DIGITAL STRATEGY
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    • STARTUP AGILITY
      • AGILE FOUNDATION & SCRUM FRAMEWORK
      • AGILE PRODUCT DISCOVERY
      • AGILE PRODUCT DELIVERY
  • RESOURCES
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Lean Icon Technology and Training
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    • DIGITAL STRATEGY
    • AGILE TRANSFORMATION
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      • AGILE PRODUCT DELIVERY
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February 10, 2021
by Lean Icon Technology & Training in Insight, SCALED AGILE, Uncategorized

Product Ownership & Value Stream Maps

When you think of Product Owners, you think of product delivery using the Agile Scrum framework, which includes the facilitation of scrum ceremonies and the observation (depending on the maturity of the scrum team) of the daily stand-ups (the facilitation is for the scrum master). One of the joys of being a Product Owner is [...]
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February 10, 2021
by Lean Icon Technology & Training in Insight, SCALED AGILE

The Problem with User Tasks in Process Analysis

A user task is a task that is performed by a human with the help of a software (e.g. typing a document into MS Word). As you know, the human behaviour, in its uniqueness, is plagued with characteristics such as errors, bias and delays-- all of which systems and automations are immune to. This write-up [...]
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October 8, 2020
by Lean Icon Technology & Training in Insight, SCALED AGILE, Tips

SAFe Helps Mitigate Risk and Faster Delivery in the Face of a Changing Business Model

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October 5, 2020
by Lean Icon Technology & Training in Insight, SCALED AGILE, Tips

Using Agile to Write User Documentation as a Team

How to share the load of user documentation. I recently presented a webinar about agile technical communication with TechCommNZ ( The Agile Technical Communicator). During the question and answer session, I got a lot of inquires as to how best work with other collaborators on user documentation. This inspired me to write a blog article or [...]
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October 2, 2020
by Lean Icon Technology & Training in Industry News, Insight

Use WSJF to Inspire a Successful SAFe® Adoption

By definition, Weighted Shortest Job First (WSJF) is a prioritization model used to sequence jobs to produce maximum economic benefit. Utilizing WSJF relies on Cost of Delay and job size to determine its weight in priority. Think of Cost of Delay as the price you pay for not delivering a feature to the end user [...]
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September 24, 2020
by Lean Icon Technology & Training in Industry News, Insight

Software development in the Army gets an Agile reboot

By Paul McKellipsJune 23, 2020 (Fort Belvoir, Virginia) More than 200 people from the General Fund Enterprise Business System’s (GFEBS) Development and Modernization (DevMod) product, along with System Support Operations (SSO), Financial Information Management (FIM), and federal contractor IBM, participated in a two-day virtual Agile Program Increment (PI) Planning event to generate requirements for all […]

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August 18, 2020
by Lean Icon Technology & Training in Insight

The Makings of a Great Scrum Master

In my experience working in the agile environments, I have found that many of my counterparts have one thing in common:
finding ways to constantly improve.

In this blog, we explore some common attributes that many of us use to master our craft.

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August 4, 2020
by Lean Icon Technology & Training in Industry News, Insight

Scrum Master Stories: Building Relationships

Not that long ago, we had a transition in leadership on our team. Our product owner at the time was taking a sabbatical and we were in the process of finding a new one. It was challenging for me as a scrum master to make sure that the team felt grounded and engaged during that [...]
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July 28, 2020
by Lean Icon Technology & Training in Industry News, Insight, News

Ten Steps to Landing Change Well

Change is hard.  For more than a decade, I’ve used that simple reminder to start every discovery and transformation engagement. Even with that warning in mind, those responsible for leading change will often underestimate just how hard it can be to land meaningful change well. Change is a very personal thing.  In general, people will [...]
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July 23, 2020
by Lean Icon Technology & Training in Industry News, Insight, News

What’s a Product Owner to Do?

When I coach companies on Lean and Agile methodologies, I strive to have dedicated, co-located Product Owners (POs), Scrum Masters, and teams. In the 21st century and given our current context, many companies involved in a SAFe® transformation have POs and Scrum Masters who are leading multiple remote teams.  It can be challenging to coach [...]
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      Insights
      We need to refresh our approach to Project Management January 7, 2020 | 2

      ...

      The Ultimate Beginner’s Guide to Scrum February 17, 2020 | 1

      ...

      How to stay connected with your remote team December 30, 2019 | 1

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