When you think of Product Owners, you think of product delivery using the Agile Scrum framework, which includes the facilitation of scrum ceremonies and the observation (depending on the maturity of the scrum team) of the daily stand-ups (the facilitation is for the scrum master). One of the joys of being a Product Owner is […]
A user task is a task that is performed by a human with the help of a software (e.g. typing a document into MS Word). As you know, the human behaviour, in its uniqueness, is plagued with characteristics such as errors, bias and delays– all of which systems and automations are immune to. This write-up […]
My favorite retrospectives are two classics, and never get boring. The Starfish The Starfish retrospective is a great way to find out what a scrum team can change about the way they work during a sprint. How to run Draw a star on a whiteboard or flip chart and label the five sections: Start: What […]
How to share the load of user documentation. I recently presented a webinar about agile technical communication with TechCommNZ ( The Agile Technical Communicator). During the question and answer session, I got a lot of inquires as to how best work with other collaborators on user documentation. This inspired me to write a blog article or […]
“SAFe brings so much more engagement, which has really been key for all parties. I wouldn’t want to do it any other way.”—Rajbir Bal, Program Manager, Access Control Johnson Controls Inc. (JCI), a global diversified technology leader, serves customers in more than 150 countries and reports $30 billion in annual revenue. The company’s access control […]
Organisations that build solutions, products or develop outcomes for their in-house and external customers are faced with many challenges from funding, resource and market competition. These challenges are the headaches of directors in the organisation, however the role that carries this on their shoulder each day is the product manager/ product owner (PM/PO) role. They […]
“SAFe provided the structure we needed to scale Agile enterprise-wide. It addressed the complexities and gave us the framework for building portfolios, roles, and jobs to achieve our goals for productivity, morale, and quality.” —Alex Keyter, Lean Agile Transformation Consultant (SPC4), Standard Bank Based in South Africa, Standard Bank is the largest African banking group, […]
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